Essential Job Functions
Customer Service - Provide excellent customer service through positive interactions, always. Actively engage customers to find out what the customer wants; and get the product for them accurately, politely and enthusiastically!
Product Knowledge – Know, understand and support the company’s purpose to provide high-quality, local, organic, plant-based products.
Merchandise With Flair - Meet the customers’ standards of cleanliness and fulfillment by performing the eight golden rules of Down to Earth merchandising.
Attendance & Punctuality – Being present and on-time when scheduled is essential to fulfilling our mission of service to our customers.
Be Productive – As a team of mission-driven individuals, work cooperatively and collaboratively with fellow Team Members to ensure success. Be productive, be present, be part of the team.
Wellness Clerk II – In addition, a Wellness Clerk Level II may also be assigned additional duties such as purchasing.
Assistant Wellness Manager, Clerk III – Managerial reliever to the Wellness Manager. Responsible for the operational performance of the Wellness Department, while on shift. Together, the Wellness Manager and Assistant Wellness Manager share in the successful achievement of all departmental goals.
Experience
Wellness Clerk I - No prior retail experience required.
Wellness Clerk II – Minimum of 6 months retail experience.
Assistant Wellness Manager, Clerk III –
- Minimum of two years retail experience.
- Minimum of one year experience in purchasing, merchandising and selling supplements.
- Formal education in natural health, nutrition and/or healing preferred.
Skills
Each product has its own story, benefits and uses. Ability to learn basic knowledge of all products carried in the department.
Problem Solving – Ability to solve a variety of situations in a productive, friendly and courteous manner.
Ability to communicate effectively with fellow Team Members and customers.
Ability to perform basic computer functions, particularly whilst utilizing Microsoft programs.
Starting Pay
Wellness Clerk I – $18 per hour
Wellness Clerk II – $20 per hour
Assistant Wellness Manager, Clerk III - $22 per hour
At Down to Earth, we LOVE LIFE!
We want to provide our Team Members every opportunity to LOVE LIFE, eat healthy and be happy. We offer a generous employer contribution toward Team Member benefits such as:
- Time off through vacation, Paid Time Off (PTO)* and paid holidays
- 20% storewide discount (25% discount at 10 years of service)
- Company-paid medical insurance
- 401K plan with matching contributions
- Team Member referral & anniversary bonuses
- Free nutritional supplements available while at work
- Free parking
See our Team Member Benefits page for more information:
* Salaried team members and hourly department managers
We Actively Promote From Within
Experience personal growth and achieve internal career advancement through on-the-job training, development, and our successful mentorship program. Climb our career ladder and build a long-term career.
See why our Team Members love to work here:
55% of our Team Members have been with us for 5 years or more!
"Being part of the Down to Earth Team
is more than a job, it's a lifestyle.
It's a great way to Love Life!"
- Jashi D., Store Manager at DTE Kakaako.
EOE