Essential Job Functions
Customer Service - Provide excellent customer service through positive interactions, always. Actively engage customers to find out what the customer wants; and get the product for them accurately, politely and enthusiastically!
Product Knowledge – Know, understand and support the company’s purpose to provide high-quality, local, organic, plant-based products.
Merchandise With Flair - Meet the customers’ standards of cleanliness and fulfillment by performing the eight golden rules of Down to Earth merchandising.
Attendance & Punctuality – Being present and on-time when scheduled is essential to fulfilling our mission of service to our customers.
Be Productive – As a team of mission-driven individuals, work cooperatively and collaboratively with fellow Team Members to ensure success. Be productive, be present, be part of the team.
Bulk Buyer – Responsible for purchasing, inventory, receiving, and monitoring of bulk items.
Manager on Duty - Managerial reliever to the Store Manager and Assistant Store Manager. Responsible for the operational performance, store safety and Team Member oversight, while on shift. Together, the Store Manager, Assistant Store Manager and Manager on Duty share in the successful achievement of all departmental goals.
Experience
Manager on Duty –
- Minimum of two years retail experience.
- Minimum of one year experience in purchasing, merchandising, and selling.
- Minimum of one year leadership or supervisory experience.
- Formal education in natural health, nutrition and/or healing preferred.
Skills
Each product has its own story, benefits and uses. Ability to learn basic knowledge of all products carried in the store.
Problem Solving – Ability to solve a variety of situations in a productive, friendly and courteous manner.
Ability to communicate effectively with fellow Team Members and customers.
Ability to perform basic computer functions, particularly whilst utilizing Microsoft programs.
Starting Pay
Full-Time Manager on Duty – $27 per hour
At Down to Earth, we LOVE LIFE!
We want to provide our Team Members every opportunity to LOVE LIFE, eat healthy and be happy. We offer a generous employer contribution toward Team Member benefits such as:
- Time off through vacation, Paid Time Off (PTO)* and paid holidays
- 20% storewide discount (25% discount at 10 years of service)
- Company-paid medical insurance
- 401K plan with matching contributions
- Team Member referral & anniversary bonuses
- Free nutritional supplements available while at work
- Free parking
See our Team Member Benefits page for more information:
* Salaried team members and hourly department managers
We Actively Promote From Within
Experience personal growth and achieve internal career advancement through on-the-job training, development, and our successful mentorship program. Climb our career ladder and build a long-term career.
See why our Team Members love to work here:
55% of our Team Members have been with us for 5 years or more!
"Being part of the Down to Earth Team
is more than a job, it's a lifestyle.
It's a great way to Love Life!"
- Jashi D., Store Manager at DTE Kakaako.
EOE